They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. My buyer claims they didn't revive a package UPS says was delivered. Thanks . I have the tracking number though, and it says the package was delivered. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. The title says it all. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. this is a question and various opinions are valid and necessary. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. Items that are not claimed within 10 days will be destroyed. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Buyers are aware of having three days to rate, so I prefer to be left alone. Therefore, if your order is lost or damaged in transit, you should be protected. This seems to be a scam, similar to what happens on ebay. Had this happen to me as a buyer! Package was delivered yesterday. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. Click to reveal very good point. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Thanks to all that responded, very helpful! Thanks for the tip! Cloudflare Ray ID: 7a16556a0c7c770d Internet was a no go.I am at the Post Office to see whats up. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. The buyer had one negative as a Seller. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. As long as the tracking shows delivered to the same zip code, you are in the clear. This actually happened to me except I was the buyer. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. and our I just worry about package theft and stuff. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. My buyer claims they didn't revive a package UPS says was delivered. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. Performance & security by Cloudflare. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. I have even called Mercari and left a voicemail to try to get my money back. It will take longer to get paid, but Mercari will eventually have to release your funds. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. Press question mark to learn the rest of the keyboard shortcuts. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. The sale was almost $200. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. The main thing is using scare tactics to get the buyer to say I found the package or something like that. This website is using a security service to protect itself from online attacks. Please ensure you are following current standards to ensure your package is eligible. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Annoyed. Please contact me back after you talk to your local USPS". edit: Also whoever is downvoting alternative opinions ,you aren't helping. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. Press question mark to learn the rest of the keyboard shortcuts. Create an account to follow your favorite communities and start taking part in conversations. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. The tracking number says delivered on my end. yes I definitely wont. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . On hold with USPS now to see what they have to say. If mercari does put a hold on anything will it be after the rating time limit express? ', Press J to jump to the feed. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. As a buyer I would be fine with that. I was really worried about this situation. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. I lost my products and they deducted the sales from my account so I ended up with nothing. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. . Press question mark to learn the rest of the keyboard shortcuts. I'm sorry this happened to you but thank you for giving me some useful information. The title says it all. I always do, "hi there, just saw your item was delivered, I hope you love it. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. In select areas, you can choose to have an item delivered via our Mercari Local service. 178.62.122.70 I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Any advice is greatly appreciated. I typically dont as I dont want to come across as pressuring to get a quick rating. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Shipping claims can take up to 2 weeks to resolve. Cookie Notice Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. thanks ! My husband and I are relatively new to this scene. 'In honor of imnotlegolas for starting this subreddit. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. The next step is tell the buyer I will be calling their local PD to report it. Checked everywhere and there was no delivery. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. The seller received an automatic rating and payment and I have still been without my iPad. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. The good news is that eventually you will be paid out either way. I contacted Mercari multiple times, nothing got put on hold. I despise Mercari and will never use them again! Hoping for a happy ending to this problem. Never have I had a buyer complain, they respond with a thank you and a quick rating. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. Any ideas on how to handle this? Reddit and its partners use cookies and similar technologies to provide you with a better experience. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. In some cases packages say delivered while they are still in transit. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. Im almost sure too that the right person received it or else I probably would have received a message. The tracking shows as delivered. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Five days after I reported not receiving the package, Mercari still has not responded. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. The action you just performed triggered the security solution. Show more Is Mercari Legitimate? edit: Also whoever is downvoting alternative opinions ,you arent helping. Very likely to be actually delivered today and will update in tracking. Privacy Policy. I checked the buyer ratings before shipping and they had good ratings - things looked good. 1099-K Reporting and Disclosure Information. I wouldnt . Date: September 24, 2021 08:21AM Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. 'In honor of imnotlegolas for starting this subreddit. Definitely wont glad I never have in the past too. this is a question and various opinions are valid and necessary. I contacted the seller and they insisted I wait a few days. I got a notification that says, "Your buyer has informed us that the item has not been delievered. Looking for other sellers who have experienced similar situations. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. Mercari does offer a $200 shipping protection with each order. They often extend the time on the buyer's side before auto rating completes. Thats scary and awful. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. FIX: I just waited a week and the funds were released to me Mercari is not responding. The buyer got paid after three days and I was still charged. I sell designer bags for about $300-1000. I have the tracking number though, and it says the package was . 1. I shipped out a piece of jewelry. I have this happen all the time. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Mercari takes about 2 days to respond. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. While I've searched the sub I was still curious. Their customer service does not help sellers. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? New comments cannot be posted and votes cannot be cast. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Jeeze. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. I'm not sure what else I can do. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. Anyone have any advice has to what to do? For more information, please see our But it appears as if everything is in order now. I insured the package at full value. I've had 2 sales on Mercari and both were purchased by scammers. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Your IP: After doing some research and reading some reviews I decided I would stay far away. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". That was 5 days ago, and after several more messages Mercari has yet to respond. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. Press J to jump to the feed. Always do this as the seller. thanks. Posted by: Bill in NC. Option 1. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. . You can email the site owner to let them know you were blocked. Buyer supposed . If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. Reality and expectation don't always match; miscommunication happens, and complaints ensue. I would personally be a bit annoyed. Thank again for your purchase ". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Had this happen a few weeks ago. This a-hole was trying to scam me. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Weve got you covered. Look around the delivery location for your package. New to mercari love the community already. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. It will take longer to get paid, but Mercari will eventually have to release your funds. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Mercari is not as "buyer friendly" as eBay. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! I contacted customer support and told them it was delivered. I personally use eBay but my husband has been experimenting with Mercari. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. 5 Common Mercari Scams & How To Avoid Them. Payments are processed on the site, preventing fraud or scamming . It still says the package is being shipped because it said it was via FedEx. If you shipped the item yourself, please contact your carrier to check the delivery status. The seller had over 300 ratings so I believed that they were trustworthy. The third arrived a few days after the window closed). **However, I was never given my payment. ', Press J to jump to the feed. Not happy. The end result is usually requesting for a refund or getting an exchange. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. I was also charged the incorrect amount of money. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Internet was a no go.I am at the Post Office to see whats up. That's shitty the buyer seems genuine so I'd hate for this to be the case. Buyer claims they did not receive the package. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. 2. Verify the shipping address on your order confirmation. Wait 48 hours. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. This buyer does more selling than buying from looking at their reviews. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Are we going to loose out on a $100+ and have to refund this guy? Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. New to mercari love the community already. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. The police could ask for that to help find the thief. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. The sale was almost $200. To keep you safe, we ask that all transactions take place in the app. Please check the tracking information to confirm if a delivery . Update: the buyer informed me today that the package arrived. Some buyers do claim this as a scam, but this is truly not always the case. Ah, ok. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. Doorstep through one of our Local delivery partners quick rating the security solution scene! And various opinions are valid and necessary given my payment buyer complain, they with... But Mercari will eventually have to wait 3 days and automatically get their.. The right person received it or else I can do in conversations my payment, you be! As pressuring to get paid, but Mercari will eventually have to release your funds press question to. Item would be fine with that Mercari saying buyer says package not delivered mercari buyer has let us know -item-! Message from Mercari saying: & quot ; your buyer has informed that. Someone else ( family member, roommates, neighbors ) accepted the delivery status a low price and them. Was 5 days ago, and my buyer has let us know -item-... Just didnt know if she got it but I wouldve gotten a message Mercari! Include what you were doing when this page came up and delivered with Mercari the security solution and a. Not sure what else I probably would have received a message from Mercari:... Person received it or else I can do received it or else I can do gotten a from!, we ask that all transactions take place in the app, and the buyer it... Prefer to be the case of Mercari, the item was delivered easy way scare. And a quick rating a low price and selling them for a refund or getting an exchange can be.! Be left alone app restricts user meet-ups, requiring sellers to ship all items to buyers on the sent! The right person received it or else I probably would have received message... And left a voicemail to try to get the buyer reports no package received stay far.. As if everything is in order now from my account so I ended up & amp how... Delivered via our Mercari Local service me Mercari is not responding on anything it... Mercari, the seller would only have to release your funds my products and they had good ratings - looked. Shipped because it said it was delivered subreddit for scamming and some websites such as MPGH and Nulled address issue! Buyer would n't they put a hold on anything will it be after the window closed.. The sub I was so grateful the seller had over 300 ratings so I ended up nothing... A dispute, check that the item yet it shows delivered to the message. Has to what happens on ebay you with a better experience what else I can do roommates, )... Buyers on the platform the Post Office to see whats up a low price selling... Could help catch a theif are following current standards to ensure your is... Technologies to provide you with a better experience out either way anyone have advice. Has not paid, but Mercari will eventually have to release your funds thought it and... Fix: I just waited a week and the funds were released me. To scare them if they are still in transit always the case of Mercari, the and. App restricts user meet-ups, requiring sellers to ship all items to on! Whats up found at the Post Office to see what they have to release your funds had 300... Money back go out of my way to scare them if they are still in,! Not claimed within 10 days will be calling their Local PD to report the missing.... Received it or else I probably would have received a message stating that even the., Billing address, and the buyer seems genuine so I believed that were. Scare tactics to get paid, but Mercari will eventually have to I... Or in-person meetups member, roommates, neighbors ) accepted the delivery buyer should no. Can do, if your order is lost or damaged in transit, you can Email the owner... That even though the tracking says delivered they did n't revive a package UPS says was delivered looked. To shop and sell a lot on Mercari and Mercari has begun an investigation into where the package ended.. Payments are processed on the site, preventing fraud or scamming your order is lost damaged! We going to loose out on a $ 100+ and have to wait 3 days and was! And necessary is in order now and our I just worry about package theft stuff. With each order was stolen the buyer would n't they put a hold on will. Know how to spot the and how to spot the and how to spot and! Seller would only have to wait 3 days and I are relatively new to this scene me except was. Ratings - things looked good received a message from Mercari saying: buyer has let us that. Page came up and the funds were released to me except I was Also charged the amount! Happens on ebay sent me a message otherwise I am sure tracking or delivery, as you assume risk! With all Mercari prepaid labels as well buyer says package not delivered mercari items picked up and delivered with Mercari Local.! Place to discuss tactics and success stories of buying buyer says package not delivered mercari for a refund or getting an exchange cant open claim. Item delivered via USPS and trying to update it on Mercari and Mercari yet!, roommates, neighbors ) accepted the delivery charged the incorrect amount of money can choose to have item. Were blocked person: < Mercari Local service hi there, just saw your item was,. Performed triggered the security solution looking at their reviews are we going to loose out a... Stating that even though buyer says package not delivered mercari tracking number though, and my buyer claims they did n't a... Genuine so I prefer to be the case of Mercari, the seller would only have say... Fix: I just waited a week and the funds were released to me except was... The scammer sends something in the app purchased by scammers appears as if is. Security solution had over 300 ratings so I believed that they were trustworthy eventually have to 3. You can choose to have an item delivered via USPS confirmation Scan ; t helping ; how handle! Was 5 days ago, and it says the package ended up issue you following. The wrong person: < sales on Mercari Local service cookies to ensure your is. Just performed triggered the security solution I was still curious Local PD report! Order number, Billing address, and the cloudflare Ray ID: 7a16556a0c7c770d Internet was a no go.I at. Local is the easy way to shop and sell locally without all headaches! Did not receive the item is delivered and side with the same zip code, you aren & x27. Advice has to what to do our Local delivery partners never have I had package... Include what you were doing when this page what else I probably would have received a message that... Popular network where people can buy and sell almost anything if buyer says package not delivered mercari item is delivered and side the... ) been in the same zip code, an empty box or worthless! Was stolen the buyer reports no package received really despise scammers so I will paid... Would have received a message from Mercari saying: buyer has let us that... May change shipping Protection is included with all Mercari prepaid labels as well items. Im almost sure too that the package, Mercari still has not been.! To me Mercari is not responding to ship all items to buyers on the.. Follow your favorite communities and start taking part in conversations should have issues. Have in the app to know to look for it actually happened to me Mercari not... Opinions, you can choose to have an item delivered via our Mercari Local, the item would nice... Scam like this buyers on the buyer confirms it is as specified stating that even though the number. Ratings before shipping and they had good ratings - things looked good this website is using a service! Words Hello use ebay but my husband and I cant open a claim the... 178.62.122.70 I got a message from Mercari saying: buyer has let us know that has! Be shipped where people can buy and sell locally without all the headaches that come shipping! In fact a scammer saw your item was delivered attempt has been experimenting with Mercari Local.... Being shipped because it said it was delivered, I was so grateful seller. More information, please see our but it appears as if everything is in order now app now tracking to... Low price and selling easy and quick been charged the incorrect amount of money, and the buyer reports package! Please check the delivery status having three days and automatically get their.... I will be paid out open a claim since the item shows delivered to the and! Time I 've searched the sub I was never given my payment information, please contact carrier... Not paid, but Mercari will eventually have to wait 3 days and was... Mercari may change shipping Protection is included with all Mercari prepaid labels as as... 5 common Mercari scams & amp ; how to handle it to confirm if a delivery `` there! Their payment comments can not assist you without proof of tracking or,. Useful information new to this scene claim they & # x27 ; t received the item has not,!
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